Terms and Conditions

Terms and Conditions

Lesson Fees

Trial Lesson/Flexible Adhoc Sessions:

-Lesson fees due on the day booking of lesson day and date is confirmed.


-Lesson will commence only after payment is received.


-By Cash or Bank transfer.


-Bank transfer to POSB SAVINGS 106-27485-1.

*Picture of receipt and reference number is needed to verify payment.
*For internet bank transfer, do indicate your name initials under 'My Initials' and screenshot of 'transfer' after payment is done.

4-Session/12-Session Package Standard enrolment classes:

-For 4-Session Package, lesson fees will be due the last week of each month to secure slot.

-For 12-Session Package, lesson fees will be due the last week of 3rd month to secure slot.

-4-Session Package to be completed within 1 month.

-12-Session Package to be completed within 3 months.

-For 4-Session/12-Session package, term will be automatically renewed when package is completed unless student informs of termination as stated in terms and conditions(at least 2 weeks’ notice to withdraw from singing lessons).

-Lessons will only resume when payment received.


-By Cash or Bank transfer.


-Bank transfer to POSB SAVINGS 106-27485-1.

*Picture of receipt and reference number is needed to verify payment.
*For internet bank transfer, do indicate your name initials under 'My Initials' and screenshot of 'transfer' after payment is done.

Late Payment:
-Student’s slot will be released if payment is not made by one week after payment week.

No Credit Policy:
-We have a No-Credit policy and reserves the right to not resume lesson until school fees are paid in full.

Slot Reservations(For New Students):
-After payment has been made, lesson will commence immediately as agreed(date,day&time).

-Slots for package classes will only be reserved for maximum of one (1) month.

-After a period of one (1) month and student is unable to start lesson, fees will be forfeited and slot will be released.

Rates and Fees:
-Rates and fees are subjected to change without prior notice.

 

Attendance and Make-up policy

For ALL TYPES OF CLASSES
*There will be NO make-up lesson, compensations or extensions for absenteeism, late coming & no show.

For 4-Session/12-Session Package Standard Enrolment Class
-For 4-Session/12-Session package class students you are permitted ONE lesson cancellation reschedule (make up) per month (4 lessons).

 

-Cancellation for ALL TYPES OF LESSONS to be done at least 1 day (24 hours) in advance via sms/whatsapp/email.

 

-Cancellation made on the day of your lesson will result in forfeit, with NO exception unless student is able to produce MC.

-2nd and Subsequent cancellations will result in forfeit of lesson.

-Make-up lessons will have to be arranged directly and in favour to the instructor.


Enrolment Policy

-We reserve the right to refuse enrolment of any student without any reason given.
 

-We reserve the right to discontinue enrolment of students who display any rude or disrespectful behaviour as well as students who have breached any terms and conditions.
 

Temporary Discontinuation
-Enrolled students are required to place a one month deposit + $20 to reserve their instructor slot if they require a temporary discontinuation of their singing lessons up to a month.

Public Holiday
-There will be NO lessons on all National Public Holidays.

Termination
-Student is required to give at least 2 weeks’ notice to withdraw from singing lessons.

 

Refund and Fee transfer Policy
-Fees are not refundable. Fees are not transferable to any third parties.

Privacy Policy
-Private information collected will not be distributed/disclosed to any third party without expressed permission from the parties involved.

Terms and Conditions

-Terms and Conditions are subjected to change without prior notice.

CONTACT US/ENQUIRIES
Email:voconnection@gmail.com
Call/Whatsapp:97579317

OPENING HOURS

 

Monday-Friday 12.00pm-9:00pm

 

ADDRESS

 

Blk 103 Rivervale Walk S540103

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